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GIDDI

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We want to make sure you receive your goods! If you realize the issue before you’ve received a tracking number or shipping notification, email hello@mygiddi.com as soon as possible. We’ll do our best to intercept and redirect your order.

Can I change the address on my order?

Shipping & Delivery

Is your packaging discreet?

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What does standard shipping mean?

Where do you ship?

How do I get free shipping?

Do you offer expedited shipping options?

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

Returns & Warranty

How do I track my order?

I haven't received a tracking number, what should I do?

My tracking number isn't working, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

Can I change the address on my order?Updated 7 days ago