Shipping & Delivery
Is your packaging discreet?
Absolutely. Your order will arrive in discreet, plain brown packaging from “Fulfillment Center” with no indication of what’s inside. Smaller packages may also arrive in discreet, plain bubble envelopes.
When can I expect my order?
Order by 12 PM EST and we'll ship it the same day. After that, your order goes out the next business day. US standard shipping takes 3-7 business days once it's on its way.
What does standard shipping mean?
Our standard shipping method is typically ground service via UPS, FedEx, or other regional carriers. Some shipments are handed off to USPS for final delivery. Standard shipping takes 3-7 days for delivery, but can be delayed for reasons outside of ou
Can I change the address on my order?
We want to make sure you receive your goods! If you realize the issue before you’ve received a tracking number or shipping notification, email [email protected] as soon as possible. We’ll do our best to intercept and redirect your order.
Where do you ship?
We ship to all 50 states within the US and Canada. We currently do not ship internationally. We hope to expand our shipping options in the future. If and when we do, we’ll share updates through:. Our official website, mygiddi.com. Our email newslette
How do I get free shipping?
Spend $69 or more and free US standard shipping is applied automatically at checkout. No code needed. If you're using a discount code, your post-discount total needs to reach $69 to qualify. Free standard shipping is available for US orders only.
Does GIDDI cover lost or stolen packages?
Only if Shipping Protection was purchased. GIDDI offers optional Shipping Protection on every order, giving you coverage in the event your package is lost, stolen, or damaged during delivery. If Shipping Protection was not added before completing you
What does Shipping Protection cover?
Shipping Protection covers the following incidents during transit:. To file a claim, contact GIDDI support within 15 days of your estimated delivery date with your order number and a description of the issue.
Can I add Shipping Protection after I place my order?
No. Shipping Protection must be selected at checkout before your order is submitted. It cannot be added after an order has been placed. If you did not add Shipping Protection, your order is not covered for loss, theft, or damage in transit.
How much does Shipping Protection cost?
Shipping Protection is available for just $10 and can be added to any order at checkout. The cost is the same regardless of your order total. You will see it displayed clearly in your cart before completing your purchase.
Do I need to sign for the package upon delivery?
No, you typically do not need to sign for GIDDI packages. Most orders are shipped via standard carriers (like USPS, UPS, or FedEx) using discreet packaging and no signature required for delivery.