Shipping & Delivery
Is your packaging discreet?
Absolutely! Your order will arrive in discreet, plain brown packaging from “Fulfillment Center” with no indication of what’s inside. Smaller packages may also arrive in discreet, plain bubble envelopes.
When can I expect my order?
Our standard is that most orders submitted by 12 PM EST will ship out on the same day; otherwise, your order should ship on the next business day! Currently, US standard shipping can take 2-7 business days. If you need your order sooner, we recommend
What does standard shipping mean?
Our standard shipping method is typically a ground service provided by UPS, FedEx, or other regional carriers. Some shipments are handed off to USPS for final delivery. Standard shipping takes 3-7 days for delivery but can be delayed for reasons outs
Can I change the address on my order?
We want to make sure you receive your goods! If you realize the issue before you’ve received a tracking number or shipping notification, email [email protected] as soon as possible. We’ll do our best to intercept and redirect your order.
Where do you ship?
We ship to all 50 states within the US and Canada. We currently do not ship internationally.
How do I get free shipping?
If you spend $69 or more (after discount codes are applied and before taxes are calculated), you automatically qualify for free US standard shipping. No code is necessary to redeem this offer but please keep in mind if you do use a discount code that
🌍 Where does GIDDI ship?
As of now, GIDDI only ships to customers located within the United States and Canada. We currently do not offer international shipping outside of these two regions, and we do not have authorized retail or distribution partners in any other country. W
Does GIDDI cover lost or stolen packages?
Only if Shipping Protection was purchased at checkout. GIDDI offers optional Shipping Protection on every order, giving you coverage in the event your package is lost, stolen, or damaged during delivery. If Shipping Protection was not added before co
What does Shipping Protection cover?
Shipping Protection covers the following incidents during transit:. To file a claim, contact GIDDI support within 15 days of your estimated delivery date with your order number and a description of the issue.
Can I add Shipping Protection after I place my order?
No. Shipping Protection must be selected at checkout before your order is submitted. It cannot be added after an order has been placed. If you did not add Shipping Protection, your order is not covered for loss, theft, or damage in transit.