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At this time, the Tomo II does not come with a free gift.We occasionally run limited-time promotions, so be sure to check our <a data-start="257" data-end="306" rel="noopener" target="_new" href="https://mygiddi.com/collections/shop">Shop page</a> or sign up for our emails to stay in the loop on future offers.Have questions? Contact us via chat or email us at <a data-start="425" data-end="442" rel="noopener">hello@mygiddi.com</a> &#x2014; we&#x2019;re happy to help!

At this time, the Tomo II does not come with a free gift. We occasionally run limited-time promotions, so be sure to check our Shop page or sign up for our emails to stay in the loop on future offers. Have questions? Contact us via chat or email us a

🎁 Do I get a free gift with Tomo II?

Is your packaging discreet?

When can I expect my order?

What does standard shipping mean?

Can I change the address on my order?

Where do you ship?

How do I get free shipping?

Do you offer expedited shipping options?

🌍 Where does GIDDI ship?

Shipping & Delivery

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

🛡️ What’s covered by the GIDDI 1-year warranty?

Returns & Warranty

How do I track my order?

I haven't received a tracking number, what should I do?

My tracking number isn't working, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

Order Tracking

Which prostate massager is right for me?

What is the best position to use my prostate massager?

How should I insert my prostate massager?

Are your prostate massagers hands-free?

How should I clean my device?

Should I use lube? What kind is best?

💧 Is the Vulcan waterproof? can it be submerged in water?

🔌 I lost my vulcan charger — can I get a replacement?

🔄 What’s the difference between Tomo and Tomo II?

👉 Which product is right for me as a beginner?

🌱 What’s the best GIDDI product for a total beginner?

🔍 Tomo vs. Tomo II vs. Thor — What’s the difference?

⚡ Do GIDDI toys vibrate or just rely on pressure?

🔋 How long does the battery last on each GIDDI product?

🔋 How do I know when my GIDDI toy is fully charged?

🧴 Do you sell lube, toy cleaner, or accessories like replacement chargers?

📍 Will it stay in place once inserted, or does it move around?

❗ Is there a risk of it going in too far or getting stuck?

🧪 Are the materials body-safe and non-toxic?

Product Questions

I lost my user guide, where can I find a copy?

Why is no one answering my chat box request?

How do purchases show on my credit card or bank account statement?

Order cancellation

⚠️ Can the Vulcan be charged wirelessly?

📬 How to contact us via Email

👤 Are GIDDI toys suitable for solo use?

⚡ How intense are the vibration levels? Are they adjustable?

🧼 Do I need to prepare before using a GIDDI toy?

✈️ Can I travel with my GIDDI toy?

🫣 What if I feel embarrassed shopping for this?

💬 How do I talk to my partner about trying a GIDDI toy?

👀 Will I feel something right away?

🧘 Is there an adjustment period when starting out?

🌈 Is prostate play only for gay men?

🧠 Does using a prostate toy make me less masculine?

🟣 Can I use GIDDI products even if i’ve never had prostate stimulation before?

🎁 Do I get a free gift with Tomo II?Updated 5 days ago