How do I track my order?Updated 21 days ago
Once your order has shipped, tracking it is quick and easy! Here’s how to stay updated on your delivery.
✅ You’ll Receive a Tracking Email
After your order ships, you’ll get a shipping confirmation email with your tracking number and link.
Subject line: “Your GIDDI Order Has Shipped”
Sent to the email address you used at checkout
Includes a clickable link to track your package in real-time
📬 Didn’t get the email?
Check your spam/junk folder or search your inbox for “GIDDI.”
📍Track via Your GIDDI Account
If you created an account during checkout:
Log in at www.mygiddi.com
Go to My Orders
Click View Order Details to access your tracking number
⏱ When to Expect Tracking Info
Orders ship within 1–2 business days (Mon–Fri)
You’ll receive tracking as soon as your item ships
⚠️ If it’s been more than 4 business days and you haven’t received tracking, please contact us.
💬 Still Need Help?
If you're having trouble with your tracking number or your link isn't updating:
📩 Email: [email protected]
💬 Chat: Available Mon–Fri, 9 AM–5 PM EST
📸 Tip: Include your order number or email used at checkout to help us assist you faster