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Order Tracking

How do I track my order?

Once your order has shipped, tracking it is quick and easy! Here’s how to stay updated on your delivery. After your order ships, you’ll get a shipping confirmation email with your tracking number and link. Subject line: “Your GIDDI Order Has Shipped”

I haven't received a tracking number, what should I do?

It usually takes up to two business days for us to process and ship your order and up to four business days during the holiday season. If you placed your order more than four business days ago and have yet to receive a shipment notification and track

My tracking number isn't working, what should I do?

Please contact us at [email protected] and we’ll do our best to resolve the issue.

I've entered my information incorrectly and can't access my account, what should I do?

Please contact [email protected]. We’re always happy to help by solving issues with orders or editing account information!