Chat with us live during regular business hours.

Contact us and we'll get back to you during regular business hours or within the next business day.

Learn

Shop

Find My Match

GIDDI

<p><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">It usually takes up to two business days for us to process and ship your order and up to four business days during the holiday season. If you placed your order more than four business days ago and have yet to receive a shipment notification and tracking number please contact us at&#xA0;</span><a href="mailto:hello@mygiddi.com" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(240, 78, 101); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="mailto:hello@unboundbabes.com">hello@mygiddi.com</a><span style="color: rgb(22, 22, 22); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span></p>

It usually takes up to two business days for us to process and ship your order and up to four business days during the holiday season. If you placed your order more than four business days ago and have yet to receive a shipment notification and track

I haven't received a tracking number, what should I do?

Order Tracking

Is your packaging discreet?

When can I expect my order?

What does standard shipping mean?

Can I change the address on my order?

Where do you ship?

How do I get free shipping?

Do you offer expedited shipping options?

Shipping & Delivery

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

Returns & Warranty

How do I track my order?

My tracking number isn't working, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

I haven't received a tracking number, what should I do?Updated 5 months ago