Chat with us live during regular business hours.

Contact us and we'll get back to you during regular business hours or within the next business day.

Learn

Shop

Find My Match

GIDDI

<p><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please contact us at&#xA0;</span><a href="mailto:hello@mygiddi.com" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(240, 78, 101); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="mailto:hello@unboundbabes.com">hello@mygiddi.com</a><span style="color: rgb(22, 22, 22); font-family: Nunito, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and we&#x2019;ll do our best to resolve the issue.</span></p>

Please contact us at hello@mygiddi.com and we’ll do our best to resolve the issue.

My tracking number isn't working, what should I do?

Order Tracking

Is your packaging discreet?

When can I expect my order?

What does standard shipping mean?

Can I change the address on my order?

Where do you ship?

How do I get free shipping?

Do you offer expedited shipping options?

Shipping & Delivery

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

Returns & Warranty

How do I track my order?

I haven't received a tracking number, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

My tracking number isn't working, what should I do?Updated 5 months ago