TOMO + Moby Bundle Promotion – Why Isn’t the Discount Applying at Checkout?Updated 13 hours ago
Are you trying to purchase the TOMO + Moby bundle but not seeing the correct promotional price? Don’t worry — here’s how to make sure the offer is applied correctly.
✅ What’s Included in the Promotion
The promotion includes:
1 TOMO (select models)
1 Moby
At a single discounted price when bought together
No promo code is required — the discount should apply automatically when eligible items are added to your cart.
🛒 Why the Promo Might Not Work
Here are a few reasons why the discounted price may not show at checkout:
Both products must be in your cart
Make sure you add both the TOMO and the Moby to your cart.Eligible models only
The promotion may only apply to specific versions of TOMO and Moby. Please ensure you're selecting qualifying products.Use the correct promotion link
The discounted price will only apply if you’re shopping from an official promotion page (e.g., via an ad, email, or homepage banner).Discount auto-applies
No need to enter a code — the discount should be visible in the cart summary before payment.
🧰 Still Not Working?
If you're having trouble:
📸 Take a screenshot of your cart showing the products and pricing
📩 Email us at [email protected]
💬 Chat with us during support hours (Mon–Fri, 9 AM–5 PM EST)
We’ll make sure you receive the correct pricing.