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TOMO + Moby Bundle Promotion – Why Isn’t the Discount Applying at Checkout?Updated 13 hours ago

Are you trying to purchase the TOMO + Moby bundle but not seeing the correct promotional price? Don’t worry — here’s how to make sure the offer is applied correctly.


✅ What’s Included in the Promotion

The promotion includes:

  • 1 TOMO (select models)

  • 1 Moby

  • At a single discounted price when bought together

No promo code is required — the discount should apply automatically when eligible items are added to your cart.


🛒 Why the Promo Might Not Work

Here are a few reasons why the discounted price may not show at checkout:

  • Both products must be in your cart
    Make sure you add both the TOMO and the Moby to your cart.

  • Eligible models only
    The promotion may only apply to specific versions of TOMO and Moby. Please ensure you're selecting qualifying products.

  • Use the correct promotion link
    The discounted price will only apply if you’re shopping from an official promotion page (e.g., via an ad, email, or homepage banner).

  • Discount auto-applies
    No need to enter a code — the discount should be visible in the cart summary before payment.


🧰 Still Not Working?

If you're having trouble:

📸 Take a screenshot of your cart showing the products and pricing
📩 Email us at [email protected]
💬 Chat with us during support hours (Mon–Fri, 9 AM–5 PM EST)

We’ll make sure you receive the correct pricing.

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