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🛡️ What’s Covered by the GIDDI 1-Year Warranty?Updated 4 days ago

Every GIDDI toy comes with a 1-Year Limited Warranty, because we stand behind the quality of our products and want you to feel confident in your purchase.


✅ What’s Covered?

The warranty covers manufacturer defects, including:

  • Charging issues that occur under normal use

  • Motor malfunctions (vibration, rotation, or movement failures)

  • Internal control or circuit failures

  • Buttons not responding or becoming unresponsive

  • Toy not turning on after full charge (not caused by misuse)

  • Physical damage from normal use only

If your toy stops working due to any of the above within 12 months of purchase, we’ll gladly replace it at no charge.


🚫 What’s Not Covered?

The warranty does not cover:

  • Damage caused by misuse, neglect, or improper cleaning

  • Water damage if the toy was used beyond its waterproof rating

  • Cosmetic issues (scratches, discoloration, etc.) that don’t affect function

  • Lost items, charging cords, or accessories

  • Normal wear and tear from long-term use

  • Toys purchased from unauthorized third-party sellers

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