We do not accept returns on international orders. All sales outside the United States are final. GIDDI accepts returns of unopened products purchased at full price within 14 days of purchase and issues refunds to qualified returns less the cost of re
If an item is not functioning properly or arrived broken, please email [email protected] with your order details and a video of the issue, and we’ll troubleshoot the problem with you or provide a replacement. All motorized products are covered under
WARRANTY CONDITIONS. To activate your warranty simply go to the log-in section of our website to confirm you have created a customer account. Create a customer account if you have not already done so. Please keep your original purchase receipt as evi
Register for the GIDDI Warranty by purchasing a GIDDI product and creating a customer account on mygiddi.com either at checkout or at mygiddi.com/account. Your GIDDI products are registered once a GIDDI customer account has been created.
Every GIDDI toy comes with a 1-year limited warranty, because we stand behind the quality of our products and want you to feel confident in your purchase. The warranty covers manufacturer defects, including:. Charging issues that occur under normal u