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GIDDI

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Our standard shipping method is typically a ground service provided by UPS, FedEx, or other regional carriers. Some shipments are handed off to USPS for final delivery. Standard shipping takes 3-7 days for delivery but can be delayed for reasons outs

What does standard shipping mean?

Shipping & Delivery

Is your packaging discreet?

When can I expect my order?

Can I change the address on my order?

Where do you ship?

How do I get free shipping?

Do you offer expedited shipping options?

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

Returns & Warranty

How do I track my order?

I haven't received a tracking number, what should I do?

My tracking number isn't working, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

Order Tracking

Which prostate massager is right for me?

What is the best position to use my prostate massager?

How should I insert my prostate massager?

Are your prostate massagers hands-free?

How should I clean my device?

Should I use lube? What kind is best?

Product Questions

I lost my user guide, where can I find a copy?

Why is no one answering my chat box request?

How do purchases show on my credit card or bank account statement?

General Questions

What does standard shipping mean?Updated 5 months ago