Chat with us live during regular business hours.

Contact us and we'll get back to you during regular business hours or within the next business day.

Learn

Shop

Find My Match

GIDDI

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">We ship to all 50 states within the US and Canada. We currently do not ship internationally.</p></main>

We ship to all 50 states within the US and Canada. We currently do not ship internationally.

Where do you ship?

Shipping & Delivery

Is your packaging discreet?

When can I expect my order?

What does standard shipping mean?

Can I change the address on my order?

How do I get free shipping?

Do you offer expedited shipping options?

What is your return policy?

What if my product is defective?

What is the GIDDI Warranty?

How do I register for my warranty?

Returns & Warranty

How do I track my order?

I haven't received a tracking number, what should I do?

My tracking number isn't working, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

Order Tracking

Which prostate massager is right for me?

What is the best position to use my prostate massager?

How should I insert my prostate massager?

Are your prostate massagers hands-free?

How should I clean my device?

Should I use lube? What kind is best?

Product Questions

I lost my user guide, where can I find a copy?

Why is no one answering my chat box request?

How do purchases show on my credit card or bank account statement?

General Questions

Where do you ship?Updated 2 months ago